How to get home internet when moving to Vienna

1. Work out the household's actual internet need

Do not start with a provider or a headline speed. Start with simultaneous use: how many people might stream, join video calls, game, download, or upload at the same time? Download and upload can matter differently. The speed guideexplains the calculation, while the quick internet check produces a personal requirement.

2. Use the exact address for availability

The address is not required to calculate human demand. It is required to confirm what can actually be ordered. Available connection type and speed can differ between buildings and individual connections, so a general product page is not proof of availability in your flat.

3. Understand the possible connection types

• Fixed service over an existing telephone line: achievable performance depends on the specific line.
• Cable internet: requires the building's cable network and an address-specific product check.
• Fibre: can support high download and upload performance, but fibre may not reach every building or flat.
• 4G/5G home internet: can be an alternative; actual performance depends on reception, location, and network load.

4. Compare suitable A1 and Magenta options

welchesinternet.at currently matches calculated needs with suitable products from the integrated A1 and Magenta portfolio. It is not a complete comparison of every Austrian internet provider. The right choice depends on address, technology, download, upload, price phases, promotions, contract terms, and household needs. See theA1 or Magenta decision guide.

5. Order only after the offer conditions are confirmed

Before agreeing to a plan, check the exact product, download and upload, price phases, minimum term, known one-off costs, hardware, and promotion conditions. Prices and promotions can change; welchesinternet.at confirms the specific offer before an order.

6. Activation time and technician visits depend on the address

There is no reliable universal activation time. It depends on whether a suitable connection is already present and can be activated, whether hardware is available, and whether work or a technician appointment is required. Same-day requests can be prioritised, but same-day activation is not guaranteed.

7. Plan the router position and Wi-Fi

A fast tariff does not guarantee a strong signal in every room. A central, open router position is a useful starting point. Long layouts, thick walls, or multiple floors may require an additional access point or mesh system. Diagnose the coverage before buying more tariff speed or extra hardware. The Wi-Fi troubleshooting guideexplains the difference.

8. Check your existing contract before ordering another one

Review its term, notice period, and moving conditions, then ask the current provider whether it can be transferred to the new address and on what terms. Transfer, change, or termination depends on the specific provider and contract. welchesinternet.at does not provide individual legal advice.

What happens when you use welchesinternet.at?

1. You answer questions about household and use.
2. The check calculates separate download and upload needs.
3. The need is matched with suitable products from the current A1 and Magenta portfolio.
4. The address and actual offer conditions are checked before ordering.
5. You choose whether you want help with ordering and basic setup.

Standard tariff advice, ordering, and basic setup are free. When a referral is successful, we receive compensation from the relevant provider. Additional services or hardware may incur a charge after prior agreement.